Marianne Udow-Phillips is the director of the Center for Healthcare Research & Transformation (CHRT) at the University of Michigan. CHRT is a non-profit partnership of the University of Michigan (U-M) and Blue Cross Blue Shield of Michigan (BCBSM) with a mission to promote evidence based care delivery, improve population health, and expand access to care. Housed at the University of Michigan, CHRT is committed to helping policy makers make decisions based on facts. CHRT tests new ideas through demonstration projects, informs and educates the public through policy briefs and symposia and brings policy makers and researchers together through the CHRT Fellowship at the University of Michigan.
Before coming to CHRT, Marianne served as director of the Michigan Department of Human Services from 2004 to 2007, appointed by Governor Jennifer M. Granholm. Marianne came to state service from Blue Cross Blue Shield of Michigan (BCBSM), where she served in a number of leadership roles for over 20 years, most recently as senior vice president of Health Care Products and Provider Services, with responsibility for the BCBSM social mission, health policy, data analysis, care and network management programs for the traditional and PPO products. She also served as senior vice president and vice president of Plans and Operations for Mercy Alternative and Care Choices. Marianne holds a master’s degree in Health Services Administration from the U-M School of Public Health; she is a lecturer of public health at the U-M School of Public Health.
In addition to her long-standing commitment to improving the quality and affordability of health care, Marianne is a passionate advocate for improving the lives of the poor with a special emphasis on children, including a focus on early childhood development. She has served on many boards and commissions. Among others, her current non-profit board involvement includes the HighScope Educational Research Foundation, the Early Childhood Investment Corporation, Freedom from Hunger, the U-M School of Public Health Dean’s Advisory Board, the U-M Depression Center’s National Advisory Board, and Arboretum Ventures Advisory Board. In addition, she is a member of the Dialog Direct board of directors and the External Advisory Group for the VHA Center for Applied Healthcare Studies.
Marianne has received numerous awards and recognitions, including the Anti-Defamation League’s “Women of Achievement Award,” Crain’s Detroit Business top 100 “Most Influential Women” in 2002 and 2007, Wayne State College of Nursing’s “2003 Lifeline Award,” Girl Scouts of Huron Valley Council’s “2006 Women of Distinction Award,” Michigan Business and Professional Association’s “2006 Women & Leadership in the Workplace Award,” Michigan Fatherhood Coalition’s “2007 Child Advocate Award,” Michigan Women’s Foundation’s “2007 Women of Achievement and Courage Award,” and Michigan’s Children’s 2008 “Heroes” award. Ambassador Magazine named her as one of its 2011 “Ambassadors of the Year,” and Crain’s Detroit Business 2012 “Game-Changer” award.
Nancy Baum leads CHRT's work in data analysis and public information on important health care trends in Michigan and nationally. She is also a board member for the Washtenaw Community Health Organization, the community mental health service provider for people with mental health, substance use disorders, and developmental disabilities.
Prior to working at CHRT, Nancy completed a doctoral program in the Department of Health Management and Policy, University of Michigan School of Public Health. She was also a research health science specialist in the Center for Excellence, Department of Veterans Affairs Medical Center in Ann Arbor, and a lecturer both at the University of Michigan in the School of Public Health and at Eastern Michigan University in the School of Health Sciences. In addition, she previously worked as a policy analyst at the Department of Health and Human Services in Washington, D.C.
Ana Dora is an Executive Assistant at CHRT. She provides executive support to CHRT’s Director, Marianne Udow-Phillips as well as management of two Project Assistants.
Prior to joining CHRT, Ana was an Executive Assistant at the Ross School of Business where she provided executive support to two Associate Deans and subsequently to the Chief Development Officer in the Office of Development and Alumni Relations. She holds a bachelor’s degree in Journalism from the Universidade Metodista de Sao Paulo, Brazil.
Theresa Dreyer is a healthcare analyst at CHRT. She is responsible for data analysis and research related to healthcare trends and evidence-based practice in Michigan and nationally. Her work at CHRT focuses on health care issues affecting retired autoworkers.
Prior to joining CHRT, Theresa was a health policy intern with the National Business Group on Health in Washington, D.C. Theresa holds a Master of Public Health from the University of Michigan and a B.A. in Spanish and Anthropology, also from the University of Michigan.
Patrice Eller is the health policy team lead at CHRT, responsible for the development and funding of research projects focused on health status improvement and access to health care, and policy research focused on health reform.
During her first two years with CHRT, Patrice concurrently served as director of the Health Care Value Enhancement Division for Blue Cross Blue Shield of Michigan (BCBSM). Prior to that, Patrice served as deputy director for Adult and Family Services at the Michigan Department of Human Services for three years. Her 23 year career with BCBSM includes four years as manager of Social Mission, where she developed the health agenda focusing on health status improvement initiatives and supported the Access to Health Care Coalition. Patrice holds master's degrees in social work and public health from the University of Michigan.
Josh Fangmeier is a health policy analyst at CHRT. He is responsible for providing policy analysis and analytical support for a variety of health policy projects, including issues related to implementation of healthcare reform at the state and federal levels.
Prior to joining CHRT, Josh was a health policy intern at the National Governors Association in Washington, D.C. He also served as an AmeriCorps VISTA in West Virginia. Josh holds a Master of Public Policy degree from the University of Michigan, Gerald R. Ford School of Public Policy, and a B.A. in Political Science and History from Hastings College.
Amanda First is the Project Associate for the Michigan Primary Care Transformation Project, the largest multi-payer Patient-Centered Medical Home (PCMH) project in the nation, aimed at improving health in the state, making care more affordable, and strengthening the patient-care team relationship.
Prior to joining MiPCT, Amanda was a health information technology analyst at the Altarum Institute in Ann Arbor, MI and a clinic coordinator at the SeaMar Community Health Center in Vancouver, Washington. She also served as an AmeriCorps member in Washington and as an administrative fellow at the Henry Ford Health System in Detroit, MI. Amanda holds a master’s degree in Health Services Administration (MHSA) from the University of Michigan School of Public Health.
Jody Fisher is a project assistant at MiPCT. She is responsible for administrative support of the MiPCT leadership team, production of the PO and Practice FLASH publications, maintenance of the www.mipctdemo.org website, and events planning for all MiPCT-related events. She also produces graphics and layout design (MiPCT logo) for the team.
Prior to joining MiPCT, Jody was the founder and director of a popular local summer camp, and served as Director of Admission, Marketing, Communications & Extracurricular Programs at Summers-Knoll school. Jody has over 20-years experience in office administration, education and freelance graphic design.
Heather is the communications specialist at CHRT, responsible for media relations, social media, and event management. She also provides communications support to CHRT projects such as the Washtenaw Health Initiative and the CHRT Health Policy Fellowship.
Heather came to CHRT from the University of Michigan Health System, where she served as a public relations editorial assistant, helping to share the work of University of Michigan researchers. At Michigan State University, she served as campus desk editor at The State News. She holds a bachelor’s degree in journalism from MSU.
Leah Hatch-Vallier is a health policy analyst at the Center for Healthcare Research and Transformation (CHRT), where she works to help various audiences understand the impacts of changes in health-related policy. She is also the program manager for the CHRT Policy Fellowship at the University of Michigan (U-M), which brings together U-M health services researchers and state policy makers to learn about policymaking, health services research, and the intersection between the two.
Leah graduated in May 2013 with her Master of Public Health in Health Policy from the George Washington University (GWU) in Washington, D.C. While in graduate school, Leah worked as a program & policy associate at a public policy organization called Women’s Policy, Inc. (WPI). At WPI, Leah analyzed legislation affecting women and their families, and planned and executed a series of Congressional briefings on a wide range of women’s issues. Prior to joining WPI, Leah served as a research assistant with the Diabetes Prevention Study at GWU, where she worked to determine the prevalence and potential causes of diabetes among the Southeast Asian population living in the Washington, D.C., area.
Elizabeth Jahn manages the administrative, legal, and financial aspects of the Center.
Before joining CHRT, Elizabeth worked for twelve years as assistant to the president of the University Musical Society (UMS), one of the nation's leading arts presenting organizations. In addition to serving as a key administrator and project facilitator, she was the liaison to the board of directors.
Andrew Jessmore is a Health Policy Fellow at CHRT. His responsibilities include providing policy analysis and analytic support for a variety of initiatives, specifically on issues related to mental health and healthcare reform. Andrew is also Program Manager for the Washtenaw County Integrated Care Steering Committee, where he is conducting a needs and opportunities assessment for integrated care for community mental health clients in Washtenaw and surrounding counties.
Prior to joining CHRT, Andrew interned in the Department of Mental Health and Substance Abuse at The World Health Organization in Geneva, Switzerland where he conducted research and produced content for upcoming reports on alcohol use and suicide prevention. He holds a M.P.H. in Health Management and Policy from the University of Michigan School of Public Health, and a B.S. in Social Psychology from Michigan State University.
Joe Koss manages the day-to-day financial reporting for the Center for Healthcare Research & Transformation.
Before joining CHRT, Joe has been a business professional by day while being an educator at night. He has worked in a variety of roles like Financial Planner, Project Accountant, and Accounts Receivable/Accounts Payable Specialist. He teaches accounting and personal finance at Baker College Online, Cleary University, Globe Education Network, and Washtenaw Community College. Joe holds a Master of Business Administration with a concentration in Finance from Hawaii Pacific University and a B.A. in Accounting from Baker College of Flint.
Kersten Lausch is a health policy analyst at CHRT. She is responsible for policy analysis and research related to health care trends and implementation of health care reform.
Prior to joining CHRT, Kersten served as senior specialist of state policy for the American Academy of Dermatology Association (AADA) in Washington, D.C. At AADA, Kersten researched, analyzed, and responded to state-level legislative and regulatory issues impacting dermatologists and their patients. She also interned with several organizations in the Washington, D.C. area and served as a Community HealthCorps member in Michigan. Kersten holds a Master of Public Policy degree from George Mason University, School of Public Policy, and a B.A. in International Studies and Political Science from Hope College.
Babette Levy is a healthcare analyst at CHRT responsible for supporting the CHRT Policy Fellowship, the Washtenaw Health Initiative and CHRT-sponsored events. She also serves as a member of the communications team and manages the publication cycle.
Babette brings her experience at Chicago-area acute and long-term care providers in both the administrative and marketing arenas to CHRT. She has worked at Gottlieb Memorial Hospital, The Claremont Rehab and Living Center and Oakton Place. She also developed content for Thomson Reuters’ acute care operational benchmarking product, ActionOI. Babette holds an MBA in Healthcare Management from Boston University.
Diane Bechel Marriott leads applied policy and research activity on population health and patient-centered care at CHRT, including a project to deploy a multi-payer advanced patient-centered care model in the state of Michigan, funded by the Center for Medicare and Medicaid Services’ Center for Innovation.
Before coming to CHRT in 2010, Diane served as Ford Motor Company’s Manager and Corporate Lead for Healthcare Strategy, Quality and Data. Prior to this, she served as National Director of Hospital Profiling, a joint project of Ford, Chrysler, General Motors, and the American Hospital Association. She teaches in the graduate Health Management programs at the University of Michigan – Ann Arbor and Eastern Michigan University. Diane received her doctorate in health policy in 1998 from the University of Michigan, as a Pew Charitable Trust Fellow.
Ezinne Ndukwe is a Healthcare Research Analyst at CHRT, where she performs data analysis and provides analytical support on statewide surveys developed by CHRT. Additionally, she conducts program evaluation for various Washtenaw Health Initiative projects and assists in managing projects that aim to translate research findings into policy and practice.
Prior to joining CHRT, Ezinne worked as a graduate research assistant at the VA Ann Arbor Center for Clinical Management Research, providing support on innovative programs that aimed to improve chronic disease management. She has also conducted research to evaluate the breast and cervical cancer screening practices of African immigrant women. Ezinne holds a Master of Public Health in Health Behavior and Health Education from the University of Michigan School of Public Health, and a B.S. in Science-Business from the University of Notre Dame.
Claire Peters is a healthcare analyst at the Center for Healthcare Research and Transformation. She is responsible for providing data analysis and research in evidence-based care delivery and health care trends in Michigan and nationally.
Prior to joining CHRT, Claire was a statistical analyst for the Colorado Behavioral Risk Factor Surveillance System at the Colorado Department of Public Health and Environment (CDPHE). She also worked in health services research at Colorado Health Outcomes Program (COHO) while completing her Master in Public Health at the University of Colorado. Her projects at COHO included developing performance metrics to improve laboratory communication in primary care settings, constructing a survey instrument to measure medical home characteristics in safety net clinics, and conducting a program evaluation of the tobacco prevention and cessation program for the state of Utah.
Carrie Rheingans is the Washtenaw Health Initiative (WHI) Project Manager. The WHI is a 175-member voluntary collaboration that addresses issues of accessing coverage and accessing coordinated, integrated care for Washtenaw County’s low-income population, with a focus on Medicaid recipients and the uninsured. Carrie oversees the WHI’s numerous community-based projects, coordinates regular meetings of the WHI Steering Committee and all-member group, as well as manages WHI communications. Carrie also serves as co-chair of the Washtenaw County Public Health Department’s Health Improvement Plan Community Health Committee.
Prior to joining CHRT, Carrie worked in the field of HIV and AIDS for eight years, conducting education, outreach, HIV testing, and policy advocacy. She also served as an AmeriCorps National AIDS Fund Program Coordinator in Detroit. Carrie is a co-founder of Casa Latina, Washtenaw County’s first and only Latino community center, of which she now serves as the Director of Civic Engagement. Carrie holds Master of Public Health and Master of Social Work degrees, as well as a B.S. in German studies with a minor in biology, all from the University of Michigan.
Melissa Riba is responsible for the research and evaluation design components of CHRT projects and takes the lead in identifying researchers and research partners for projects in both major project categories: care delivery/financing systems and population health/access to care.
Prior to this position, Melissa was a senior consultant for evaluation and survey research in the Health and Human Services Policy Division at Public Sector Consultants, Inc. In this role, Melissa designed and conducted research that evaluated federal and state funded programs related to expanding access to care for the uninsured, children's mental health, special education, and the use of substance abuse services among the Medicaid population in mid- and southern Michigan.
Erin Shigekawa is a health policy fellow at CHRT. She provides analysis and research for health policy projects, including issues related to healthcare trends and the implementation of healthcare reform. She also supports the Washtenaw Health Initiative.
Prior to joining CHRT, Erin completed a Fulbright Fellowship in Taiwan focused on chronic kidney disease disparities research. She has also interned with Blue Cross Blue Shield of Michigan in policy development and reimbursement strategies. While interning at the Detroit Community-Academic Urban Research Center, Erin developed infrastructure for community-academic partnerships and provided support for policy advocacy trainings in Detroit. Erin holds a Master of Public Health in Health Management and Policy from the University of Michigan School of Public Health, and a B.S.P.H. in Health Policy and Management from the University of North Carolina at Chapel Hill.
Mary Smiley is a health research fellow at CHRT. She is responsible for providing data analysis and analytical support on CHRT surveys and assists in managing projects translating research findings into policy and practice.
Prior to joining CHRT, Mary was a graduate research assistant for the University of Michigan’s Department of Health Management and Policy, where she conducted research on policies relating to mental health. Before this, she taught middle school science as part of Teach for America. Mary holds a Master of Science in Health Services Research degree from the University of Michigan School of Public Health’s Department of Health Management and Policy, and a B.A. in History from Arizona State University.